Scaling a product management team, lessons learned from startups and enterprises, and how to drive customer success from a product advisory board :: with Kiel Sanders and Patrick Lowndes
In this episode of Ventures, my guests Kiel Sanders (https://www.linkedin.com/in/kielsanders), Patrick Lowndes (https://patricklowndes.com/), and I discuss many details surrounding growing product management teams and operating efficiently at scale. We discuss the various roles that newer founders may not be aware of that exist at larger companies, the skill sets needed to recruit and manage effectively, setting up a product advisory board, what to do when customers are unhappy, and lessons learned when scaling products both at a new startup and within a larger organization.